Resources

Article

IBM on IASP for PowerHA Implementations

You’ve heard about IASP technology many times over the years, but you’ve been ignoring it, haven’t you? Steve Finnes confirms that it’s past time we “get to know it, understand it, and not be afraid of it.”
Article

All About Alert Intelligence

Thanks to intelligent filtering, the Alert Intelligence feature included in IBM i Server Suite improves the quality of IBM i alerts while reducing the quantity, providing increased application availability and system uptime.
Case Study

Alaska Communications Reaches New Heights with Network Monitoring from Intermapper

Alaska Communications is an internet service provider (ISP) supporting communications infrastructure in Alaska. Their team provides critical network services to customers—oftentimes, in remote locations. The company was in the midst of developing plans for a new site—one which was located on a mountaintop. With this remote site, they knew they were in for an uphill battle regarding maintenance and...
Article

Getting Started with Website Automation

Set up a website automation task using Automate, robotic process automation (RPA) software from Fortra. Download a free trial of automation software and set up a web automation task today.
Article

Automate Website Monitoring in Less Than 10 Minutes

How can a 6-step automation task provide peace of mind when it comes to website monitoring? At Fortra, our web team works to make sure that people will always be able to access our website to find solutions to their IT problems. But they don’t work 24/7. Even with the team spread across different time zones, if a critical error occurs when no one is around—or that no one knows about—it can’t be...
Case Study

Oregon School Boards Association Uses RPA to Maintain Critical Policies

The Oregon School Boards Association is a non-profit member services agency for more than 200 locally elected boards serving school districts, education service districts, and community colleges. OSBA helps locally-elected volunteers fulfill their complex public education roles. Watch the video to get a snapshot of their story and read on for more details.
Case Study

Automate Speeds Report Generation and Distribution for a Major Insurer

Medmarc Insurance Group is the leader in the medical products liability insurance industry. The company operates as an insurer offering liability insurance protection to life sciences technology companies. Medmarc has a monthly close process whereby underwriters write policies up until the close of business for the month. Once all underwriting is completed, the IT staff have to run a series of...
Case Study

RPA Transforms Ricoh Italia from Traditional Call Center to Omni-Channel Service Center

Ricoh is empowering digital workplaces by using innovative technologies and services enabling individuals to work smarter. All around the world, the company drives innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, and communication services. Ricoh Italia has a very strong presence in the Italian market. Its headquarters are in...