Resources
Guide

Download “Automation without Alienation”

Automation has the potential to transform the way we work. It allows organizations drive efficiencies, increase reliability, and cut costs. But not everyone is on board with the change. Automation can be frightening to employees who worry about losing their jobs to robots and computers. This white paper from Computing tackles the problem of how to go forward implementing automation while...
Automation
Business Process Automation (BPA)
Robotic Process Automation (RPA)
Guide

Health and Risk: A New Paradigm for Capacity Management

Capacity management, considered by top analyst firms to be an essential process in any large IT organization, is often so complex that in today’s accelerated business world it cannot be effectively implemented. Changing priorities, increasing complexity and scalable cloud infrastructure have made traditional models for capacity management less relevant. A new paradigm for capacity management is...
Infrastructure Management
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud. ...
Monitoring
Case Study

Telecom Company Meets Strict Service Requirements & Prevents Major Service Failure

Organization Description: Voice and data services provider focusing on serving customers in rural areas and small to mid-sized cities. The company has greater than three million customers in 22 states and annual revenues of $2.4 billion. Business Value of Vityl Capacity Management (formerly TeamQuest): Client uses Vityl to identify bottlenecks in applications and to eliminate unnecessary hardware...
Infrastructure Management
Case Study

Selling the Capacity Upgrade

Company Overview: This financial technology provider delivers banking and payments technologies to more than 8,000 financial services firms and businesses worldwide. Business Value of Vityl Capacity Management (formerly TeamQuest): The company’s capacity planners use carefully chosen workload definitions in conjunction with predictive modeling to show their management the business rationale for...
Infrastructure Management
Guide

How to Manage IT Resource Consumption

At an application level with Vityl Capacity Management In this guide, John Miecielica of Metavante, provides a step-by-step example showing how he uses Vityl Capacity Management to analyze IT resource consumption at an application level. This key capability is especially important in today’s environments where multiple applications run on a server or multiple servers might be required to...
Infrastructure Management
Guide

Commercial Clusters and Scalability

In this paper we present an introductory analysis of throughput scalability for update intensive workloads (such as measured by the TPC-C or TPC-W benchmarks) and how that scaling is limited by serialization effects in the software-hardware combination that comprises any platform.
Infrastructure Management
Guide

UNIX Load Average Part 1: How It Works

In this online article Dr. Gunther digs down into the UNIX kernel to find out how load averages (the “LA Triplets”) are calculated and how appropriate they are as capacity planning metrics.