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Getting Buy-in to Implement RPA in Shared Services

As areas of the business that support multiple departments and are involved in vital business processes, shared services groups tend to have a lot on their plates. Robotic process automation (RPA) has the capability to offload tedious, time-consuming tasks like data entry, invoice processing, and account creation to bots.
Article

All About Alert Intelligence

Thanks to intelligent filtering, the Alert Intelligence feature included in IBM i Server Suite improves the quality of IBM i alerts while reducing the quantity, providing increased application availability and system uptime.
Case Study

Alaska Communications Reaches New Heights with Network Monitoring from Intermapper

Alaska Communications is an internet service provider (ISP) supporting communications infrastructure in Alaska. Their team provides critical network services to customers—oftentimes, in remote locations. The company was in the midst of developing plans for a new site—one which was located on a mountaintop. With this remote site, they knew they were in for an uphill battle regarding maintenance and...