Datasheet
Halcyon for Managed Service Providers
Fortra Takes Your Managed Services to the Next Level
In today’s economy, managed service providers try to get by with what they have, but that doesn’t mean that there isn’t something better out there. Whether you host your customers’ systems in your data center or provide remote monitoring or cloud-based services, Fortra has a technical solution and a commercial model to suit your business.
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Blog
The Pros and Cons of Scripting
Thu, 03/21/2019
There are pros and cons to evaluate when it comes to relying on scripts. Scripting can definitely have some perks depending on its application. However, it’s important to weigh these against the benefits of a full managed file transfer (MFT) solution to make sure you’re making the best decision for your business over the long term.
Datasheet
Advanced Reporting Suite
Advanced Reporting Suite eliminates the time-consuming, manual processes that are traditionally required to generate performance reports that prove adherence to service-level agreements (SLAs) and also flags any issues so that they can be quickly resolved.
By simply ticking a box, unique SLA tags can be used to produce customized reports that enable managed service providers (MSPs) to quickly and...
Case Study
Fortra and Rg19/Load Make Managed IT Easier for Seco Tools
Based in Fagersta, Sweden, Seco Tools AB is one of the world’s largest providers of comprehensive metal cutting solutions for milling, stationary tools, hole-making, and tooling equipment. Seco partners with nearby Rg19/
Load, a managed service provider (MSP), for advanced server monitoring solutions that enable fast response to issues that could disrupt business.
The Challenge
Fast...
Datasheet
MQ Manager
MQ Manager continuously and automatically monitors the seven key components of IBM MQ in order to ensure the flow of data is not disrupted, prevent costly downtime, free up IT resources and reduce operational cost.
Case Study
How Peoples Telephone Reboots Equipment Instantly with Network Monitoring & Automation
What if you could reduce an eight-hour outage… to no time at all?
That’s exactly what Peoples Telephone Cooperative did. Faced with sudden equipment failures, they started monitoring their network… then went one step further to automatically fix the outages. Now this savvy telecommunications service provider saves countless man hours, makes sure technicians get a full night’s sleep every night,...
Blog
The Benefits of a Self-Healing Network
By Kevin Jackson on Tue, 08/29/2017
Self-healing networks can make your life easier, save you time (and your organization money), and help eliminate downtime through real-time monitoring and automation.
Blog
Speedy Network Remediation with Intermapper and Automate
By Kevin Jackson on Thu, 03/30/2017
Learn how to cut your remediation time from hours to minutes thanks to a seamless interface between two Fortra products, Intermapper and Automate.
Case Study
Halcyon Helps Computacenter Deliver Efficient Managed Services
Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
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Blog
Modern RMM Tools for MSPs
Wed, 08/24/2016
Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Blog
“Confessions” of a CIO: How to Tackle the Toughest Business Challenges
Tue, 08/16/2016
A new book on CIOs should put ‘the cat among the pigeons’ and create some interesting debate amongst IT professionals, particularly about risk taking and tough management decisions.
Case Study
Halcyon Improves JD Edwards System Scalability and Manageability for ERP Suites
Halcyon delivers alerts about any issues that arise on IBM i-based systems and the JD Edwards processes running on it. This allows ERP Suites administrators to manage systems by exception, rather than having to monitor them continuously.
Case Study
Halcyon Enables Business Growth by Increasing IT Productivity at Ahli United Bank
Ahli United Bank (AUB) is the largest publicly traded commercial lender in Bahrain. With a network of subsidiaries and associated companies, it provides a range of award-winning retail, private and corporate banking, treasury, investment, and wealth management services.
Case Study
Halcyon Helps IBM i Support at Tyco Electronics Stay Connected to Their System
For the Australian and New Zealand arm of Tyco Electronics, the reliability of its IBM i-based ERP software is fundamental to business efficiency. The challenge, though, is for a relatively lean IBM i support team to provide around-the-clock support to ensure 24-hour uptime.
Case Study
Halcyon Makes IBM i Admins and Infor M3 Users Happy at Quiksilver International
When it comes to IT management, there’s a commitment to excellence that underpins the highest levels of business efficiency and undisputed customer loyalty. So, when it came time to select a systems monitoring and management solution for Quiksilver International’s IBM i-based Infor M3 ERP software, it was Halcyon that emerged the clear winner.
Case Study
SunGard Public Sector Uses Halcyon's Operation Center
Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.
Case Study
Network Services Plus, Inc Moves to Automation
NSPI was disappointed with their existing systems management software solution. It did not consistently monitor applications, it was not scalable over multiple environments, and it lacked high-quality technical support. So, they turned to Halcyon.