Resources
Datasheet

Robot Console

Robot Console is a fully automated, customizable tool that sends you only the IBM i messages you need to see. This makes your monitoring more effective—you won’t miss crucial information—and more efficient.
Article

How to Download an ODBC Driver

Wed, 07/25/2018
Performance Navigator® requires an ODBC connection to connect to your IBM i system, but it does not come with your PC’s operating system. IBM has a downloadable they’ve titled Access Client Solutions, which we recommend our customers use to get that ODBC connection.
Article

FAQs about Performance Navigator

Thu, 07/12/2018
Will this product hurt the performance of my IBM i®? You will not even notice that the product is working. The data gathering software is already part of the OS. I currently have a subscription to IBM's PM for Power service. How is Performance Navigator compared to PM? Glad you asked... Performance Navigator uses exactly the same input as PM for Power, Collection Services. Performance Navigator...
Press Release

What HelpSystems (now Fortra) is Up to Now

HelpSystems has become one the largest independent software vendors in the IBM i marketplace, with tools spanning operations, security, backup, high availability, forms management, and capacity planning. A company representative recent sat down with IT Jungle at the recent COMMON PowerUp conference to talk about what’s new. HelpSystems didn’t have a single major product launch at the COMMON...
Article

The Many Ways Robot Supports SNMP

By Chuck Losinski on Fri, 02/23/2018
Many devices send status updates using SNMP or simple network management protocol. Make sure you’re getting the message. Read on to see how Robot supports SNMP.
Monitoring
Article

Message Received?

By Chuck Losinski on Fri, 02/23/2018
When was the last time you reviewed your Robot Console message automation? If you’re out of practice, let’s take a look at what you can do to maximize your message automation and reports.
Monitoring
Case Study

Victaulic makes Short Work of Ad Hoc Queries with Surveyor/400

Ad hoc queries and reports are the bane of many IT departments. The need to churn out frequent, one-off, "must have" data queries for users can be a significant drain on developers' time. Users can't be blamed for the numerous impromptu requests. Customer service, continuous improvement, and the maintenance of competitive advantage demand that business people regularly look at data in innovative...
IBM i Automation
Article

Fortra Product Lifecycle Phases

Tue, 05/09/2017
Consult this guide to product lifecycle phases in order to understand how your software developed and supported.
Guide

The Ultimate Buyer’s Guide for Network Monitoring Software

What critical features should a network monitoring solution give me? How do software licensing models compare? What do trends like hybrid IT, the Internet of Things, and IT automation have to do with network monitoring? Answer all of your questions with the help of a seasoned technology expert. In this informative, easy-to-read guide, network professional Kevin Jackson covers everything from...