What if you could reduce an eight-hour outage… to no time at all? That’s exactly what Peoples Telephone Cooperative did. Faced with sudden equipment failures, they started monitoring their network… then went one step further to automatically fix the outages. Now this savvy telecommunications service provider saves countless man hours, makes sure technicians get a full night’s sleep every night,...

Hershey Entertainment & Resorts is a privately held company located in the tourist center of Hershey, Pennsylvania, and has entertainment, resort and commercial divisions. Earlier this year, Hershey learned that because the entertainment and resort operations accept credit cards for payment, they needed the information stored by their box office ticketing and reservations applications to be...

Love’s Travel Stops and Country Stores, a retail travel stop chain with over 210 locations in 34 U.S. states, processes approximately 200,000 credit card transactions on a daily basis. Needing to meet PCI standards, Love’s found in Powertech Encryption for IBM i a product to encrypt credit card numbers in a way that would satisfy PCI compliance auditors. “We need to be able to access credit card...

Organization Description: Voice and data services provider focusing on serving customers in rural areas and small to mid-sized cities. The company has greater than three million customers in 22 states and annual revenues of $2.4 billion. Business Value of Vityl Capacity Management (formerly TeamQuest): Client uses Vityl to identify bottlenecks in applications and to eliminate unnecessary hardware...

Company Overview: This financial technology provider delivers banking and payments technologies to more than 8,000 financial services firms and businesses worldwide. Business Value of Vityl Capacity Management (formerly TeamQuest): The company’s capacity planners use carefully chosen workload definitions in conjunction with predictive modeling to show their management the business rationale for...

Business Value of Vityl Capacity Management (formerly TeamQuest): This legislative body uses Vityl Capacity Management to find and identify performance problems, plan for the future, assist in time management and be more proactive. ...

"With Intermapper, it is very easy to look at an individual device to make changes and create graphs of usage on the fly. This is very useful when a customer calls with technical issues. We are able to see exactly what is going on with their devices in seconds." - Tim Huffman, Director of Engineering at BOB

"It's incredible the different devices that InterMapper can monitor. We use some really unique equipment and InterMapper handles it all with ease." - Vince Hurst, Communications Technician, Sheriff Department, TCOMM Bureau