Resources

Case Study

Financial Group Streamlines Loan Origination with Robotic Process Automation

Aldergrove Financial Group is a community-based credit union in Frazier Valley, British Columbia that provides personal and business banking solutions to its 20,000 members. Formed in 1954 under the original name of Otter Farmers’ Institute Credit Union, Aldergrove has since merged with the Matsqui Credit Union and expanded to five branches. Aldergrove is committed to providing personal,...
Automation
Case Study

Automating Crystal Reports with Automate Saves 20 Hours per Week for Appliance Distributor

For wholesale appliance distributor Echelon Home Products, generating and distributing reports for four different business divisions used to require at least 20 hours of weekly Crystal Reports work as well as wreak havoc among employees every Monday because of an all-day report-related network slowdown. That changed in 2008 when Echelon plugged into Automate, the robotic process automation (RPA)...
Automation
Case Study

Pacific Toxicology Laboratories Saves Time with Automate

Pacific Toxicology Laboratories (PacTox), located in Chatsworth, California, is a privately owned company that performs five distinct lab functions under one roof—drug testing, biological monitoring, medical surveillance, therapeutic drug monitoring, and forensic toxicology. PacTox's competitive advantage is its unique ability to provide integrated biological testing services. Clients include...
Automation
Code-free Database Automation
Article

Code-Free Database Automation

Tue, 03/28/2017
Watch the recorded webinar to learn how to automate tedious database interaction tasks like data entry, reading incoming data files, and more.
Automation
How to go from simple to strategic capacity management
Blog

How to Go from Simple to Strategic Capacity Management

By Per Bauer on Fri, 03/17/2017
  Capacity Management Strategies If IT was like a restaurant…then capacity management should be like the restaurant manager (aka Maître D’). Unfortunately, too many organizations are using capacity management as the clean-up department. When something goes wrong, capacity management fixes it. And while that used to work, that’s not the best practice...
Automation
Capacity Planning for IT Managers
Blog

Capacity Planning

By Per Bauer on Tue, 03/14/2017
Have you ever experienced an online service outage? It’s like losing half your physical locations without any warning. Downtime is a huge problem. It stops your revenue stream. It compromises customer loyalty. It damages your brand’s reputation. And it wastes hours and IT resources to fix the problem—when it shouldn’t have been a problem to begin with. Isn’t it about time you prevented downtime?...
Automation
Minimize risk with capacity management tools
Blog

IT Risk Mitigation

By Per Bauer on Thu, 09/01/2016
It's a brave new world for IT. And it often seems impossible to predict future demand and guard against performance risks. You have mountains of data, scalable cloud infrastructures, and a complex web of IT environments. It's complicated, to say the least.  And it's matched by skyrocketing consumer demand for and reliance on online services. Bottom line: outages are more dangerous to a company...
Automation
Article

Automate 7 Task Builder in Depth

Wed, 04/06/2016
Automate 7 Task Builder now supports multiple tasks within one Task Builder instance. While this has the obvious benefit of increasing the ease of use of editing and creating multiple tasks in one place we've taken it a step further and implemented a feature that many have asked for:
Automation
Article

How to Automate Backup & Restore Processes in Automate

Sun, 02/28/2016
In this article we will take a look at the importance of backing up Automate data in order to prevent data loss. We will also learn how to go about backing up remote Automate installations, performing automated backups and achieving data recovery in case data loss occurs despite the best of our efforts and precautions.
Automation
Service Level Management
Blog

Service Level Management

By Per Bauer on Fri, 02/26/2016
While IT managers agree that service level management (SLM) is critical to their organizations, many also find it intimidating. It need not be. An SLM program is what you make it - it can be formal or informal, all-encompassing or focused on key services. The point is to document required service levels for services provided to the business by the IT organization. Service-level requirements are...
Automation
Article

Windows Azure Automation

Thu, 02/25/2016
Cloud computing, cloud storage, cloud database…we all have heard about the “cloud.” Cloud computing has gained tremendous visibility in recent years. According to research firm, Gartner, “By 2012, 80% of Fortune 1000 enterprises will be using some cloud computing services, 20% of business will own no IT assets.” In addition, small businesses are attracted to the small startup costs and lower TCO...
Automation
Top capacity management tools
Blog

Top 15 Vendors in Capacity Management Software

By Per Bauer on Fri, 02/19/2016
Where TeamQuest (now part of Fortra) Capacity Management Stands TeamQuest, a global leader in capacity management and predictive analytic modeling, has made the Top 5 Vendors list by Research in Action’s 2016 Capacity Management SaaS and Software Report. Called “the most important focused player in capacity management,” TeamQuest (now part of Fortra) scored higher in customer satisfaction and...
Automation
Article

Benefits of Web Server Management Console

Thu, 02/18/2016
Just like the desktop version of SMC, the Web SMC is a web-based interface for centralized management and administration, and allows you to graphically manage all elements of the Automate BPA Server including workflows, the Repository, users and agents. You can also access reports and calendars as well as configuring system settings and options.
Automation
Article

Using the Dashboard to Drive Your Business Performance

Thu, 02/11/2016
Today’s growing information and communication technology is altering how companies operate and move forward in a global environment. Because of the real-time nature of information being transmitted, organizations need a way to easily track up-to-the minute performance and operational statistics in order to make effective business decisions more rapidly.
Automation