Resources

Case Study

RPA Transforms Ricoh Italia from Traditional Call Center to Omni-Channel Service Center

Ricoh is empowering digital workplaces by using innovative technologies and services enabling individuals to work smarter. All around the world, the company drives innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, and communication services. Ricoh Italia has a very strong presence in the Italian market. Its...
On-Demand Webinar

Everything You Need to Know About RPA in 30 Minutes

If you’re hearing terms like digital workforce, software robot, and automation center of excellence, but aren’t sure what it all means, this webinar is for you. Learn about the advantages of automation with RPA, real-life robotic process automation use cases, and common RPA terminology.
Case Study

Financial Services Firm Credits Automate with Saving 400 Hours per Month

Background Providing backend financial services to hundreds of credit unions is an IT-intensive job. For Florida-based PSCU Financial Services, it requires hours of repetitive tasks ranging from monitoring client websites for availability assurance to migrating files from a variety of sources to a central location for client retrieval. Managers in several PSCU departments have...
Case Study

Baptist Health South Florida Streamlines Claims Processing with Automate

Background Baptist Health is South Florida's largest not-for-profit health care organization, encompassing seven major medical facilities and a number of outpatient centers. They utilize a health information system provided by Siemens called INVISION, and a claims management system from NDC Health called ePREMIS. The Challenge Effective claims processing and management is...
Datasheet

SharePoint Administration with Automate

Automate extends the value of SharePoint across the enterprise by allowing organizations to integrate SharePoint with disparate applications across their network through the creation of simple drag-and-drop tasks.
Article

The Many Ways Robot Supports SNMP

Many devices send status updates using SNMP or simple network management protocol. Make sure you’re getting the message. Read on to see how Robot supports SNMP.
Article

Message Received?

When was the last time you reviewed your Robot Console message automation? If you’re out of practice, let’s take a look at what you can do to maximize your message automation and reports.
On-Demand Webinar

Best Practices for Avoiding Network Outages

The financial ramifications of technological failure for a business can be devastating. If your company's infrastructure fails you can potentially lose business, customers, and even your reputation. Proactively monitoring your network can ensure this doesn't happen.