Join us for this informative session led by Kevin Jackson, Solutions Engineer, and Steve Vold, Senior Support Analyst—as they share tips and best practices for getting the most out of Intermapper.
Through the years, there have been a lot of network changes at Decatur City Schools, a school district located in north Alabama. But one thing has remained constant, their reliance on Intermapper, the network monitoring solution from Fortra. “Before Intermapper, we didn’t have any insight into what was up and what was down,” said Gary Cloer, Decatur City Schools network specialist. “We were...
Alaska Communications is an internet service provider (ISP) supporting communications infrastructure in Alaska. Their team provides critical network services to customers—oftentimes, in remote locations. The company was in the midst of developing plans for a new site—one which was located on a mountaintop. With this remote site, they knew they were in for an uphill battle regarding maintenance and...
NetWalker provides businesses with network security and monitoring solutions and hardware. These offers are sold online on NetWalkerStore with a wide range of computer and network hardware connectivity for private and public sector organizations across France, Belgium, Switzerland, and Luxembourg. NetWalker also has a blog about network monitoring with Intermapper. NetWalker works to provide...
What if you could reduce an eight-hour outage… to no time at all? That’s exactly what Peoples Telephone Cooperative did. Faced with sudden equipment failures, they started monitoring their network… then went one step further to automatically fix the outages. Now this savvy telecommunications service provider saves countless man hours, makes sure technicians get a full night’s sleep every night...
“Frankly, I don’t know how I’d have gotten here in the thoughtful way we have without having (Intermapper) at my disposal.” - Matt Federoff, Chief Information Officer for the Vail School District
Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.
BGL Group is one of the UK’s largest personal lines insurance groups. It has over 2,400 employees located at its headquarters in Peterborough and at contact centers in Coventry and Sunderland. The organization serves more than 4.6 million customers through a number of market-leading brands.
The City of Corpus Christi uses Halcyon’s Network Server Suite, a fully integrated solution that manages all network servers and devices from a single console, and Halcyon’s Operations Center Suite, an enterprise console for IBM i centralized monitoring and management, to streamline their department.
"With Intermapper, it is very easy to look at an individual device to make changes and create graphs of usage on the fly. This is very useful when a customer calls with technical issues. We are able to see exactly what is going on with their devices in seconds." - Tim Huffman, Director of Engineering at BOB
"It's incredible the different devices that InterMapper can monitor. We use some really unique equipment and InterMapper handles it all with ease." - Vince Hurst, Communications Technician, Sheriff Department, TCOMM Bureau
"InterMapper's probes poll all our devices twice a minute. They return a lot of information: if the device is alive, if it's responding to SNMP, and if all the interfaces are up." - Shawn Hickox, Lead Network Engineer of Enterprise Iniatives and Technology
“We are able to see just want we want through the firewall without having to introduce anything new at customer sites. Our customers are excited about this value-added service." - Guy Bryant, Project Director, Mobile/Fixed Systems Division at Alcatel-Lucent Australia
“InterMapper collects traps and notifies me of any important failures. I’ve tailored its reporting to match the severity of the issue. To say that it has saved the day is an understatement.” - Mike Kernen, Chief Engineer at Greater Media Detroit