Blog
How Do Digital Signatures Work?
Mon, 04/15/2019
Learn how digital signatures work and why you should be using them.
Blog
Buyer's Guide: Capacity Management Tool Checklist
By Per Bauer on Fri, 02/08/2019
What makes a good capacity management tool? There are six major factors to consider when choosing a capacity management tool, and the right tool should account for all of them.
Article
Comparing Different Methods for Calculating Health and Risk
By Per Bauer on Fri, 02/08/2019
How do you calculate IT health and risk?
There are different methods you can use, depending on your needs.
The most common methods for determining IT infrastructure health are:
Threshold comparison
Enhanced threshold comparison
Event detection
Variation from normal
Allocation comparison
Queuing theory for health
On the other hand, the most common methods for calculating IT...
Article
A Roadmap for Consolidation
Mon, 02/04/2019
There are five key steps when planning a consolidation strategy. Considerations for each step are outlined below.
Blog
Performance Management
By Per Bauer on Sat, 07/22/2017
What is Performance Management?
IT performance management is responsible for everyday aspects of capacity management, like monitoring performance and resources, planning changes to make efficient use of resources, analyzing performance, and reporting back to the business.
Now more than ever, your company’s bottom line rests on your ability to provide 24/7...
Blog
IT Maturity
By Per Bauer on Fri, 06/16/2017
What are your optimization goals?
An optimization initiative is typically triggered by one of the drivers listed below and the focus is dictated by your overall business objectives. But singlehandedly focusing on one objective may negatively impact your capabilities in the other areas. This can reduce the overall service quality and offer limited to no real value. In order to achieve concurrent...
On-Demand Webinar
Report Capture and Delivery for the 21st Century
It’s time to re-think your reports. Watch the webinar to learn how to modernize report capture, management, and delivery for Windows and IBM i.
Blog
How to Go from Simple to Strategic Capacity Management
By Per Bauer on Fri, 03/17/2017
Capacity Management Strategies
If IT was like a restaurant…then capacity management should be like the restaurant manager (aka Maître D’).
Unfortunately, too many organizations are using capacity management as the clean-up department. When something goes wrong, capacity management fixes it. And while that used to work, that’s not the best...
Blog
Capacity Planning
By Per Bauer on Tue, 03/14/2017
Have you ever experienced an online service outage? It’s like losing half your physical locations without any warning.
Downtime is a huge problem. It stops your revenue stream. It compromises customer loyalty. It damages your brand’s reputation. And it wastes hours and IT resources to fix the problem—when it shouldn’t have been a problem to begin with.
Isn’t it about time you prevented downtime?...
Blog
How to Choose a Capacity Planning Tool
By Per Bauer on Tue, 02/28/2017
Looking for a capacity planning tool? Find out how to choose a tool that will be the most accurate.
Case Study
Appvion Improves Customer Satisfaction with a Digital Document Repository
Appvion, Inc. manufactures paper—thermal, carbonless, security, inkjet, digital specialty and colored papers. But this Appleton, Wisconsin-based company had a problem when it came to digital documents in their customer web portal. Their existing system just wasn’t up to snuff. It was time to make a change.
...
Blog
The Problem with AFP Forms…
Wed, 01/25/2017
What’s wrong with AFP forms? And is it really time to replace them? Find out.
Blog
IT Risk Mitigation
By Per Bauer on Thu, 09/01/2016
It's a brave new world for IT. And it often seems impossible to predict future demand and guard against performance risks.
You have mountains of data, scalable cloud infrastructures, and a complex web of IT environments. It's complicated, to say the least.
And it's matched by skyrocketing consumer demand for and reliance on online services.
Bottom line: outages are more dangerous to a company...
Blog
Service Level Management
By Per Bauer on Fri, 02/26/2016
While IT managers agree that service level management (SLM) is critical to their organizations, many also find it intimidating. It need not be. An SLM program is what you make it - it can be formal or informal, all-encompassing or focused on key services. The point is to document required service levels for services provided to the business by the IT organization.
Service-level requirements are...
Blog
Top 15 Vendors in Capacity Management Software
By Per Bauer on Fri, 02/19/2016
Where TeamQuest (now part of Fortra) Capacity Management Stands
TeamQuest, a global leader in capacity management and predictive analytic modeling, has made the Top 5 Vendors list by Research in Action’s 2016 Capacity Management SaaS and Software Report.
Called “the most important focused player in capacity management,” TeamQuest (now part of Fortra) scored higher in customer satisfaction and...
Article
Global IT Management Survey 2016—NewsWorthy Analysis
Mon, 02/01/2016
Results of a Kelton survey in which IT departments in large enterprises are tasked with responding to numerous business-impacting issues on any given day, including equipment failures, fluctuating website demand, and data security.