Robot has a reputation for providing high-quality systems management software and backing it up with great support. These additional benefits can help you justify the cost of automation at your company.

Don’t let fear of the unknown decide your fate. Familiarize yourself with the facts about automation before you spend another minute on manual AS400 operations.

Whether it’s staffing, budget, or complexity, we’ve heard all the excuses to forgo automation. The next time you hear—or find yourself making—an excuse, have the response ready.

What makes a good capacity management tool? There are six major factors to consider when choosing a capacity management tool, and the right tool should account for all of them.

What is Performance Management? IT performance management is responsible for everyday aspects of capacity management, like monitoring performance and resources, planning changes to make efficient use of resources, analyzing performance, and reporting back to the business.     Now more than ever, your company’s bottom line rests on your ability to provide 24/7 service...

What are your optimization goals? An optimization initiative is typically triggered by one of the drivers listed below and the focus is dictated by your overall business objectives. But singlehandedly focusing on one objective may negatively impact your capabilities in the other areas. This can reduce the overall service quality and offer limited to no real value. In order to achieve concurrent...

  Capacity Management Strategies If IT was like a restaurant…then capacity management should be like the restaurant manager (aka Maître D’). Unfortunately, too many organizations are using capacity management as the clean-up department. When something goes wrong, capacity management fixes it. And while that used to work, that’s not the best practice...

Have you ever experienced an online service outage? It’s like losing half your physical locations without any warning. Downtime is a huge problem. It stops your revenue stream. It compromises customer loyalty. It damages your brand’s reputation. And it wastes hours and IT resources to fix the problem—when it shouldn’t have been a problem to begin with. Isn’t it about time you prevented downtime?...

Looking for a capacity planning tool? Find out how to choose a tool that will be the most accurate.

It's a brave new world for IT. And it often seems impossible to predict future demand and guard against performance risks. You have mountains of data, scalable cloud infrastructures, and a complex web of IT environments. It's complicated, to say the least.  And it's matched by skyrocketing consumer demand for and reliance on online services. Bottom line: outages are more dangerous to a company...