Medmarc Insurance Group is the leader in the medical products liability insurance industry. The company operates as an insurer offering liability insurance protection to life sciences technology companies. Medmarc has a monthly close process whereby underwriters write policies up until the close of business for the month. Once all underwriting is completed, the IT staff have to run a series of...

Ricoh is empowering digital workplaces by using innovative technologies and services enabling individuals to work smarter. All around the world, the company drives innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, and communication services. Ricoh Italia has a very strong presence in the Italian market. Its headquarters are in...

Carter Bank & Trust is a state-chartered community bank in Martinsville, Va. The company operates more than 100 branches in Virginia and North Carolina and has 1,000 employees. Watch the video to get a snapshot of this RPA success story in banking and read on for more details.     ...

Background Providing backend financial services to hundreds of credit unions is an IT-intensive job. For Florida-based PSCU Financial Services, it requires hours of repetitive tasks ranging from monitoring client websites for availability assurance to migrating files from a variety of sources to a central location for client retrieval. Managers in several PSCU departments have turned to Automate...

Background Baptist Health is South Florida's largest not-for-profit health care organization, encompassing seven major medical facilities and a number of outpatient centers. They utilize a health information system provided by Siemens called INVISION, and a claims management system from NDC Health called ePREMIS. The Challenge Effective claims processing and management is the name of the game...

Nesco Resource is one of the leading national staffing and employment agencies offering services in temporary staffing, direct hire, and a host of other staffing and recruiting solutions. Through its 100+ branches, the Cleveland, Ohio-based company has 60,000 people annually on its paycheck roster. ...

Background With more than 400 ready-mix concrete trucks on the street at any given time, St. Marys Canada Building Materials (CBM) relies heavily on real-time data transmitted from those vehicles to its fleet management software to meet customers' construction schedules. The company uses Automate, the robotic process automation (RPA) solution from Fortra, to help maintain the data flow by...

Background Single Source is a large-volume provider of dry, refrigerated, frozen, grocery, paper, and chemical products for institutional commissaries, primarily correction institutions. The company processes and ships approximately 250 million pounds of food each year, nationwide, and they do it all with only 22 employees.  As a small business with a high volume of orders to process and ship,...

Ad hoc queries and reports are the bane of many IT departments. The need to churn out frequent, one-off, "must have" data queries for users can be a significant drain on developers' time. Users can't be blamed for the numerous impromptu requests. Customer service, continuous improvement, and the maintenance of competitive advantage demand that business people regularly look at data in innovative...

What if you could reduce an eight-hour outage… to no time at all? That’s exactly what Peoples Telephone Cooperative did. Faced with sudden equipment failures, they started monitoring their network… then went one step further to automatically fix the outages. Now this savvy telecommunications service provider saves countless man hours, makes sure technicians get a full night’s sleep every night,...