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Lessons Learned from the Telstra Network Outages

By Kevin Jackson on Thu, 08/11/2016
Real-life network outages are a wake-up call to brands who aren’t taking precautionary measures. Here's what happened to Telstra customers, what Telstra did wrong, and how your business can avoid such a devastating, costly situation.
Monitoring
Guide

IPv6 Transition Survey Results

Are IT pros already making the transition to IPv6? Should you? Now that the IPv4 address space has been depleted, every business will eventually be forced to make the switch to IPv6. In early 2017, we asked over 100 IT pros to share how their IPv6 transition is coming along. Here’s what we learned: Only 10% of organizations surveyed have...
Monitoring
Guide

What IT Leaders Need to Know About Education Technology

How IT Professionals Can Champion EdTech to Impact Student Success Technology in education is rising, and the possibilities to enhance student learning with digital tools are endless. How can IT professionals get the budget and buy-in you need to implement new EdTech initiatives, all while maintaining a healthy network that can grow and scale...
Monitoring
Press Release

HelpSystems (now Fortra) Completes Acquisition of Network Monitoring Pioneer, Dartware—Its Third Acquisition in 2012

Eden Prairie, MN, January 10, 2013 – HelpSystems, LLC, a world leader in systems management, security, and business intelligence software, announced it has completed the acquisition of Dartware, LLC, a network management software company. The acquisition, which completed in December, represents the growing company’s third acquisition in 2012 and ninth overall. Based in New Hampshire, Dartware is...
Press Release

H.I.G. Capital to Acquire HelpSystems, LLC (now Fortra, LLC)

H.I.G. Capital, LLC ("H.I.G."), a leading global private equity investment firm with $19 billion under management, has entered into a definitive agreement to acquire Fortra, LLC (“HelpSystems”, or the “Company”). The completion of the transaction is subject to regulatory and anti-trust approval.
Article

Dealing with Temporary Files in WebDocs iSeries

Thu, 07/28/2016
WebDocs iSeries uses the IFS directory /RJSTEMP and the library RJSTEMP to store information and files temporarily. In general, it will attempt to clean up after itself, but there are situations which arise that do not perform clean up operations. As a result, files will gradually accumulate, taking up disk that could otherwise be used for other processes. The RJSTEMP library The RJSTEMP isn’t...
IBM i Automation
Article

Advanced Troubleshooting in WebDocs iSeries

Thu, 07/28/2016
As a WebDocs iSeries administrator, if something goes wrong your users will look to you to find, and fix, the matter. Simply knowing where to look when an initial error message is unclear can resolve a huge percentage of difficulties.
IBM i Automation
Guide

Which Network Monitoring Tool is Right for You?

Use this interactive checklist to conduct a network monitoring tools comparison with Intermapper and other solutions. Comparing network monitoring tools can be tricky. Network managers at organizations of all sizes trust Intermapper to provide the real-time knowledge they need to maintain a healthy network. What’s more, Intermapper is a vendor-agnostic solution that works across multiple...
Monitoring
Article

Robot Best Practices

By Tom Huntington on Mon, 06/27/2016
Wondering about best practices for automating your IBM i processes with Robot systems management solutions? Take a look at this list and get off to a good start.
Automation
Monitoring
Case Study

AAA Life Leverages Fortra Solutions for IT Efficiency

Part of the American Automobile Association (AAA) family, AAA Life Insurance Company offers a variety of competitive life insurance, annuity, and travel accident products. With over one million policies, many people rely on AAA Life to help provide protection for their loved ones. As Senior Systems Engineer at AAA Life, Randy Wittner is in charge of their IBM i environment, overseeing two S824...
Automation
Monitoring