Resources

Case Study

Automating Crystal Reports with Automate Saves 20 Hours per Week for Appliance Distributor

For wholesale appliance distributor Echelon Home Products, generating and distributing reports for four different business divisions used to require at least 20 hours of weekly Crystal Reports work as well as wreak havoc among employees every Monday because of an all-day report-related network slowdown. That changed in 2008 when Echelon plugged into Automate, the robotic...
Case Study

Pacific Toxicology Laboratories Saves Time with Automate

Pacific Toxicology Laboratories (PacTox), located in Chatsworth, California, is a privately owned company that performs five distinct lab functions under one roof—drug testing, biological monitoring, medical surveillance, therapeutic drug monitoring, and forensic toxicology. PacTox's competitive advantage is its unique ability to provide integrated biological testing services....
Case Study

Appvion Improves Customer Satisfaction with a Digital Document Repository

Appvion, Inc. manufactures paper—thermal, carbonless, security, inkjet, digital specialty and colored papers. But this Appleton, Wisconsin-based company had a problem when it came to digital documents in their customer web portal. Their existing system just wasn’t up to snuff. It was time to make a change.  ...
Press Release

HelpSystems (now Fortra) Completes Acquisition of Network Monitoring Pioneer, Dartware—Its Third Acquisition in 2012

Eden Prairie, MN, January 10, 2013 – HelpSystems, LLC, a world leader in systems management, security, and business intelligence software, announced it has completed the acquisition of Dartware, LLC, a network management software company. The acquisition, which completed in December, represents the growing company’s third acquisition in 2012 and ninth overall. Based in New...
Case Study

Fortra Automates Report Delivery at Ullico

Reports are an essential part of all businesses. Among other purposes, they help organizations to better manage and control their operations. But what if managing those documents placed an unnecessary burden on the enterprise? Paper-based reports do exactly that.
Case Study

Business Only Broadband Monitors Service to Metro Markets Using Intermapper

"With Intermapper, it is very easy to look at an individual device to make changes and create graphs of usage on the fly. This is very useful when a customer calls with technical issues. We are able to see exactly what is going on with their devices in seconds." - Tim Huffman, Director of Engineering at BOB
Case Study

How CalSTRS Benefits from Real-Time Mapping and Monitoring

"InterMapper's probes poll all our devices twice a minute. They return a lot of information: if the device is alive, if it's responding to SNMP, and if all the interfaces are up." - Shawn Hickox, Lead Network Engineer of Enterprise Iniatives and Technology