Case Study
RPA Transforms Ricoh Italia from Traditional Call Center to Omni-Channel Service Center
Ricoh is empowering digital workplaces by using innovative technologies and services enabling individuals to work smarter. All around the world, the company drives innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, and communication services. Ricoh Italia has a very strong presence in the Italian market. Its headquarters are in...
Case Study
RPA Success Stories in Banking: Carter Bank & Trust Achieves 3,800% ROI with Automate
Carter Bank & Trust is a state-chartered community bank in Martinsville, Va. The company operates more than 100 branches in Virginia and North Carolina and has 1,000 employees. Watch the video to get a snapshot of this RPA success story in banking and read on for more details.
Datasheet
Automate for Webdocs
Using Automate with Webdocs allows your organization to streamline your workflows and truly abandon paper.
Case Study
Financial Services Firm Credits Automate with Saving 400 Hours per Month
Background Providing backend financial services to hundreds of credit unions is an IT-intensive job. For Florida-based PSCU Financial Services, it requires hours of repetitive tasks ranging from monitoring client websites for availability assurance to migrating files from a variety of sources to a central location for client retrieval. Managers in several PSCU departments have turned to Automate...
Case Study
Baptist Health South Florida Streamlines Claims Processing with Automate
Background Baptist Health is South Florida's largest not-for-profit health care organization, encompassing seven major medical facilities and a number of outpatient centers. They utilize a health information system provided by Siemens called INVISION, and a claims management system from NDC Health called ePREMIS. The Challenge Effective claims processing and management is the name of the game in...
Press Release
What HelpSystems (now Fortra) is Up to Now
HelpSystems has become one the largest independent software vendors in the IBM i marketplace, with tools spanning operations, security, backup, high availability, forms management, and capacity planning. A company representative recent sat down with IT Jungle at the recent COMMON PowerUp conference to talk about what’s new. HelpSystems didn’t have a single major product launch at the COMMON...
Datasheet
SharePoint Administration with Automate
Automate extends the value of SharePoint across the enterprise by allowing organizations to integrate SharePoint with disparate applications across their network through the creation of simple drag-and-drop tasks.
Datasheet
Automate Excel Tasks
Automate can drastically reduce the time required to complete an entire Excel process, while also eliminating errors.
Case Study
Concrete Producer Keeps Trucks Rolling by Automate-ing Event Log Monitoring
Background With more than 400 ready-mix concrete trucks on the street at any given time, St. Marys Canada Building Materials (CBM) relies heavily on real-time data transmitted from those vehicles to its fleet management software to meet customers' construction schedules. The company uses Automate , the robotic process automation ( RPA ) solution from Fortra, to help maintain the data flow by...
Case Study
Single Source Keeps Staff Small and Business Running Smoothly with Automate
Background Single Source is a large-volume provider of dry, refrigerated, frozen, grocery, paper, and chemical products for institutional commissaries, primarily correction institutions. The company processes and ships approximately 250 million pounds of food each year, nationwide, and they do it all with only 22 employees. As a small business with a high volume of orders to process and ship...
Press Release
HelpSystems (now Fortra) Acquires Fox Technologies to Expand Cybersecurity Portfolio
Acquisition enables organizations to protect information stored on Linux and Unix servers with identity and access management software
Datasheet
Automate Schedule: SAP Background Processing Integration
Automate Schedule's SAP-certified interface allows you to schedule real-time, event-driven SAP tasks in response to critical business events—and do it using a central interface, on any web browser, from anywhere.
Datasheet
Automate for Intermapper
Combine the power of Intermapper alerts and Automate scripts to implement manual activities for you.
Case Study
Victaulic makes Short Work of Ad Hoc Queries with Surveyor/400
Ad hoc queries and reports are the bane of many IT departments. The need to churn out frequent, one-off, "must have" data queries for users can be a significant drain on developers' time. Users can't be blamed for the numerous impromptu requests. Customer service, continuous improvement, and the maintenance of competitive advantage demand that business people regularly look at data in innovative...
Datasheet
Intermapper Flows
Intermapper Flows is a tightly integrated component of Intermapper’s network monitoring, mapping, and alerting suite of tools.
Case Study
TransAlta Prevents Data Loss with Robotic Process Automation from Automate
TransAlta Corporation is a multinational power generation and wholesale marketing company with yearly revenue of about $2.5 billion. Based in Canada, TransAlta manages the production and delivery of energy resources over a wide geographical expanse. This requires a sophisticated network of control systems for thousands of pumps, valves, gas turbines, high voltage breakers, and more. In the Ontario...
Case Study
Children's Museum Creates One-of-a-Kind Interactive Exhibit Using Automate
The Children's Museum of Science and Technology in Troy, New York was founded in 1954 and is located in the Rensselaer Technology Park. Its mission is to be the premier science center in the New York Capital Region where kids and parents can explore, discover, and imagine the world of science together.
Case Study
30 Minutes of Automating Cuts Infor ERP VISUAL Work by an Hour a Day
In the quest for IT efficiency, one way to save time is to automate the daily grind of launching and monitoring ERP system utilities. Washington-based job shop Magic Metals, Inc., sought to do just that when it implemented Infor ERP VISUAL, but the company's busy IT manager did not have time to write custom scripts to enable VISUAL utilities to self-execute. Instead, he turned to the pre...