Article
Mobile Management for Your Job Schedule
By Chuck Losinski on Wed, 02/13/2019
Your job schedule has never looked so good! Learn about four must-have features exclusive to the web interface for Robot Schedule.
Article
Top 5 Capacity Planning Mistakes on IBM i
By Tom Huntington on Tue, 02/12/2019
When it comes to capacity planning for IBM i, skip the shortcuts. This article shares expert recommendations on how to avoid the most common capacity planning mistakes.
Article
If It Has Moving Parts, Someday It's Going to Fail.
Sat, 11/03/2018
Check out IBM's new READ INTENSIVE SSDs.
This is a note to highlight some of the pros and cons - and dig a little deeper into one of the cons - of IBM's recently announced new class of solid state disk drives, "read intensive" (RI) SSDs.
The new RI-SSD comes in one flavor, a 1.86 TB drive. The new concept to wrap your head around is that the drive will "wear out" if you write too much over the...
Case Study
Automate Speeds Report Generation and Distribution for a Major Insurer
Medmarc Insurance Group is the leader in the medical products liability insurance industry. The company operates as an insurer offering liability insurance protection to life sciences technology companies.
Medmarc has a monthly close process whereby underwriters write policies up until the close of business for the month. Once all underwriting is completed, the IT staff have to run a series of...
Article
How to Download an ODBC Driver
Wed, 07/25/2018
Performance Navigator® requires an ODBC connection to connect to your IBM i system, but it does not come with your PC’s operating system. IBM has a downloadable they’ve titled Access Client Solutions, which we recommend our customers use to get that ODBC connection.
Article
FAQs about Performance Navigator
Thu, 07/12/2018
Will this product hurt the performance of my IBM i®?
You will not even notice that the product is working. The data gathering software is already part of the OS. I currently have a subscription to IBM's PM for Power service.
How is Performance Navigator compared to PM?
Glad you asked... Performance Navigator uses exactly the same input as PM for Power, Collection Services. Performance Navigator...
Case Study
RPA Transforms Ricoh Italia from Traditional Call Center to Omni-Channel Service Center
Ricoh is empowering digital workplaces by using innovative technologies and services enabling individuals to work smarter. All around the world, the company drives innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, and communication services. Ricoh Italia has a very strong presence in the Italian market. Its headquarters are in...
Article
PowerHA for SAP—A Winning Combination
By Tom Huntington on Thu, 05/31/2018
What is PowerHA and what does it have to offer SAP on IBM i users? Find out here.
Case Study
Financial Services Firm Credits Automate with Saving 400 Hours per Month
Background
Providing backend financial services to hundreds of credit unions is an IT-intensive job. For Florida-based PSCU Financial Services, it requires hours of repetitive tasks ranging from monitoring client websites for availability assurance to migrating files from a variety of sources to a central location for client retrieval. Managers in several PSCU departments have turned to Automate...
Case Study
Baptist Health South Florida Streamlines Claims Processing with Automate
Background
Baptist Health is South Florida's largest not-for-profit health care organization, encompassing seven major medical facilities and a number of outpatient centers. They utilize a health information system provided by Siemens called INVISION, and a claims management system from NDC Health called ePREMIS.
The Challenge
Effective claims processing and management is the name of the game...
Case Study
Robot HA Keeps Nesco Resource Out of Harm’s Way
Nesco Resource is one of the leading national staffing and employment agencies offering services in temporary staffing, direct hire, and a host of other staffing and recruiting solutions. Through its 100+ branches, the Cleveland, Ohio-based company has 60,000 people annually on its paycheck roster.
...
Article
The Many Ways Robot Supports SNMP
By Chuck Losinski on Fri, 02/23/2018
Many devices send status updates using SNMP or simple network management protocol. Make sure you’re getting the message. Read on to see how Robot supports SNMP.
Article
Message Received?
By Chuck Losinski on Fri, 02/23/2018
When was the last time you reviewed your Robot Console message automation? If you’re out of practice, let’s take a look at what you can do to maximize your message automation and reports.
Case Study
Concrete Producer Keeps Trucks Rolling by Automate-ing Event Log Monitoring
Background
With more than 400 ready-mix concrete trucks on the street at any given time, St. Marys Canada Building Materials (CBM) relies heavily on real-time data transmitted from those vehicles to its fleet management software to meet customers' construction schedules. The company uses Automate, the robotic process automation (RPA) solution from Fortra, to help maintain the data flow by...
Case Study
Single Source Keeps Staff Small and Business Running Smoothly with Automate
Background
Single Source is a large-volume provider of dry, refrigerated, frozen, grocery, paper, and chemical products for institutional commissaries, primarily correction institutions. The company processes and ships approximately 250 million pounds of food each year, nationwide, and they do it all with only 22 employees.
As a small business with a high volume of orders to process and ship,...
Article
How to Get Started with AIX/VIOS Monitoring in Robot Monitor
By Chuck Losinski on Wed, 11/01/2017
Learn how to create monitors and set thresholds for seven key metrics that are critical to AIX/VIOS performance.
Article
The Trick to Monitoring SAP on IBM i
By Chuck Losinski on Mon, 10/30/2017
Read this article and learn where to look outside your application to get end-to-end monitoring of SAP performance.