Resources
Datasheet

Advanced Reporting Suite

Advanced Reporting Suite eliminates the time-consuming, manual processes that are traditionally required to generate performance reports that prove adherence to service-level agreements (SLAs) and also flags any issues so that they can be quickly resolved. By simply ticking a box, unique SLA tags can be used to produce customized reports that enable managed service providers (MSPs) to quickly and...
Monitoring
Case Study

Fortra and Rg19/Load Make Managed IT Easier for Seco Tools

Based in Fagersta, Sweden, Seco Tools AB is one of the world’s largest providers of comprehensive metal cutting solutions for milling, stationary tools, hole-making, and tooling equipment. Seco partners with nearby Rg19/ Load, a managed service provider (MSP), for advanced server monitoring solutions that enable fast response to issues that could disrupt business. The Challenge Fast...
Monitoring
Article

The Many Ways Robot Supports SNMP

By Chuck Losinski on Fri, 02/23/2018
Many devices send status updates using SNMP or simple network management protocol. Make sure you’re getting the message. Read on to see how Robot supports SNMP.
Monitoring
Datasheet

Network Server Suite

Network Server Suite provides comprehensive monitoring and automation for Windows, AIX/VIOS, and Linux servers and SNMP devices.
Datasheet

MQ Manager

MQ Manager continuously and automatically monitors the seven key components of IBM MQ in order to ensure the flow of data is not disrupted, prevent costly downtime, free up IT resources and reduce operational cost.
Monitoring
Blog

Your Biggest Challenge to IBM i User Onboarding

By Robin Tatam on Mon, 03/06/2017
As companies bounce back from recession and place a stronger emphasis on digitally-driven innovations, IT departments are finally receiving the funds they need to hire qualified, new colleagues who can lighten the workload. However, the first order of business will be getting these recent hires up to speed.
IBM i Cybersecurity
Guide

Download “Identity & Access Management for IBM i”

      Insiders are responsible for 34 percent of data breaches—and insiders are also the most difficult threat to control control on IBM i. You can't lock them out completely because your IBM i users need at least some level of access to do their jobs. So, how do you ensure users have only the access they need without overburdening IT with manual processes that...
IBM i Cybersecurity
On-Demand Webinar

IBM i Meets Mobile Technology

By Chuck Losinski
According to the 2015 IBM i Marketplace Survey, mobile access to IBM i data ranks among the top five IT concerns for the near future. Robot is here to make your mobile initiative easier.
Monitoring
Automation
Article

Infor M3 Monitoring and Halcyon

Wed, 09/07/2016
Need to improve IT service levels, have total visibility of Java processes, automate procedures, and eliminate manual checking in your Infor M3 ERP application?
Monitoring
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud. ...
Monitoring
Blog

Modern RMM Tools for MSPs

Wed, 08/24/2016
Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Monitoring
Article

A Modern Approach to Performance Management

Wed, 08/24/2016
Using modern performance monitoring tools, you can build a successful strategy for performance management and quickly add value in your organization.
Monitoring