Resources

Blog

What is Hyperautomation?

For many organizations, what were once islands of automation are converging. And they’re realizing there’s even more labor in their organizations that can be automated. But to bring it all together, they need a craftier strategy to make it happen. Enter hyperautomation. What started as the latest industry buzzword, has become a critical discipline to add to your digital...
Blog

Data Classification and Data Loss Prevention (DLP): A Comprehensive Data Protection Strategy

Data is the world’s currency and has been for some time. Protecting data should be at the top of the list for organizations of any size, and the heart of any security strategy. Think about it: the purpose of any firewall, email solution, compliance regulation, or XDR platform is to keep data safe. Why not cut to the heart of it with a dedicated Data Loss Prevention (DLP)...
Blog

Automation vs Hyperautomation: Learn the Differences

Gartner forecast a $600 billion global market in 2022 for technology that powers hyperautomation. Without a doubt, hyperautomation has quickly moved from an industry buzzword to the way companies of all sizes approach automation. Surveys from the technology research and consulting firm show that a majority of CEOs and two-thirds of boards of directors are demanding...
Blog

Modern Data Security for the Enterprise

In this guest blog, Christopher Wilder of Tag Cyber provides a high-level overview of how companies can layer security solutions to ensure their data is fully protected no matter where it resides, how it travels or is shared.
Blog

The Evolution of Cybersecurity Solutions for Organizations

In the early days of the internet, cybersecurity was fairly straightforward, with all solutions and strategies geared toward prevention. While prevention remains critical, cybersecurity has also had to evolve, with businesses layering their defenses and regularly evaluating the status of their safeguards to adapt to change—whether those be organizational or within the wider cybersecurity sphere.
Blog

Performance Management

What is Performance Management? IT performance management is responsible for everyday aspects of capacity management, like monitoring performance and resources, planning changes to make efficient use of resources, analyzing performance, and reporting back to the business.     Now more than ever, your company’s bottom line rests on your ability to...
Blog

IT Maturity

What are your optimization goals? An optimization initiative is typically triggered by one of the drivers listed below and the focus is dictated by your overall business objectives. But singlehandedly focusing on one objective may negatively impact your capabilities in the other areas. This can reduce the overall service quality and offer limited to no real value. In order to...
Blog

How to Go from Simple to Strategic Capacity Management

  Image Capacity Management Strategies If IT was like a restaurant…then capacity management should be like the restaurant manager (aka Maître D’). Unfortunately, too many organizations are using capacity management as the clean-up department. When something goes wrong, capacity management fixes it. And while that used to work, that...
Blog

Capacity Planning

Have you ever experienced an online service outage? It’s like losing half your physical locations without any warning. Downtime is a huge problem. It stops your revenue stream. It compromises customer loyalty. It damages your brand’s reputation. And it wastes hours and IT resources to fix the problem—when it shouldn’t have been a problem to begin with. Isn’t it about time you...
Blog

IT Risk Mitigation

It's a brave new world for IT. And it often seems impossible to predict future demand and guard against performance risks. You have mountains of data, scalable cloud infrastructures, and a complex web of IT environments. It's complicated, to say the least.  And it's matched by skyrocketing consumer demand for and reliance on online services. Bottom line: outages are more...
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IT Security Compliance 101

In this compliance 101 primer, we'll look at three high-profile breaches from the past year, each of which shows what can go wrong when data oversight isn't up to snuff. Along the way, we'll discuss some basic fixes that can help shore up network defenses.
Blog

Service Level Management

While IT managers agree that service level management (SLM) is critical to their organizations, many also find it intimidating. It need not be. An SLM program is what you make it - it can be formal or informal, all-encompassing or focused on key services. The point is to document required service levels for services provided to the business by the IT organization. Service...
Blog

Top 15 Vendors in Capacity Management Software

Where TeamQuest (now part of Fortra) Capacity Management Stands TeamQuest, a global leader in capacity management and predictive analytic modeling, has made the Top 5 Vendors list by Research in Action’s 2016 Capacity Management SaaS and Software Report. Called “the most important focused player in capacity management,” TeamQuest (now part of Fortra) scored higher in customer...