A capacity management tool should help your IT team in 8 key ways. If you're replacing your tool or starting a capacity management practice, this is the place to start.

You know IT capacity planning is important. But have you been doing it?

IT infrastructure is complex today. On-prem. Off-prem. Virtualization. The cloud. It’s up to IT to build this infrastructure, then distribute resources from its many miscellaneous parts to various services in the most efficient way possible. With so many different environments to track—many of them walled off from one another in data silos—service issues can be difficult to diagnose and anticipate...