Resources

Guide

A Guide to IBM i Message Management

This guide teaches you how to handle IBM i message management, including the fastest and more accurate ways to monitor for messages, filter critical messages, and escalate messages to members of your team as needed.
Blog

Realize ROI with Robot

Robot has a reputation for providing high-quality systems management software and backing it up with great support. These additional benefits can help you justify the cost of automation at your company.
Article

Mobile NOW for Robot Network

The web interface for Robot Network is a browser-based tool that uses Fortra Insite to help you access system performance data for your network of IBM i systems from any laptop, tablet, or smartphone. You can also work in the Robot Network Status Center to see and respond to messages and other events that have been escalated to the Robot Network host system.
Article

Comparing Different Methods for Calculating Health and Risk

How do you calculate IT health and risk ? There are different methods you can use, depending on your needs. The most common methods for determining IT infrastructure health are: Threshold comparison Enhanced threshold comparison Event detection Variation from normal Allocation comparison Queuing theory for health On the other hand, the most common methods for calculating IT infrastructure risk are...
Blog

Performance Management

What is Performance Management? IT performance management is responsible for everyday aspects of capacity management , like monitoring performance and resources, planning changes to make efficient use of resources, analyzing performance, and reporting back to the business. Now more than ever, your company’s bottom line rests on your ability to provide 24/7 service online. Even short outages can...
Blog

IT Maturity

What are your optimization goals? An optimization initiative is typically triggered by one of the drivers listed below and the focus is dictated by your overall business objectives. But singlehandedly focusing on one objective may negatively impact your capabilities in the other areas. This can reduce the overall service quality and offer limited to no real value. In order to achieve concurrent...
Blog

How to Go from Simple to Strategic Capacity Management

Capacity Management Strategies If IT was like a restaurant…then capacity management should be like the restaurant manager (aka Maître D’). Unfortunately, too many organizations are using capacity management as the clean-up department. When something goes wrong, capacity management fixes it. And while that used to work, that’s not the best practice to follow today. A Brief History of Capacity...
Blog

Capacity Planning

Have you ever experienced an online service outage? It’s like losing half your physical locations without any warning. Downtime is a huge problem. It stops your revenue stream. It compromises customer loyalty. It damages your brand’s reputation. And it wastes hours and IT resources to fix the problem—when it shouldn’t have been a problem to begin with. Isn’t it about time you prevented downtime...
Blog

IT Risk Mitigation

It's a brave new world for IT. And it often seems impossible to predict future demand and guard against performance risks. You have mountains of data, scalable cloud infrastructures, and a complex web of IT environments. It's complicated, to say the least. And it's matched by skyrocketing consumer demand for and reliance on online services. Bottom line: outages are more dangerous to a company’s...
Article

Robot Best Practices

Wondering about best practices for automating your IBM i processes with Robot systems management solutions? Take a look at this list and get off to a good start.
Case Study

For Centralized Data Processing, KeHE Relies on Fortra

As the nation’s leading distributor of natural, organic, specialty, ethnic, and gourmet food products, KeHE Distributors has helped thousands of retailers—from the smallest independent stores to the largest supermarket chains—meet the constantly growing demand for products that help people to live well. John Kinnaird is the National Operating Center Manager responsible for supporting both hardware...