Resources
Datasheet

Halcyon for Managed Service Providers

Fortra Takes Your Managed Services to the Next Level In today’s economy, managed service providers try to get by with what they have, but that doesn’t mean that there isn’t something better out there. Whether you host your customers’ systems in your data center or provide remote monitoring or cloud-based services, Fortra has a technical solution and a commercial model to suit your business. ...
Monitoring
Case Study

SQL SCHEDULING GOES ENTERPRISE

Company Background Frontline Technologies is a market leader in workforce management software. The Pennsylvania company serves thousands of global clients through its three applications: Aesop, an automated substitute placement and absence management system; Veritime, a time and attendance product; and Jobulator, an automatic job-notification service for substitute teachers. One in every five U.S...
Automation
Case Study

SharkNinja Uses Fresh Retail Data for Fast Decision-Making with JAMS

Company Background SharkNinja is the maker of class-leading Shark® vacuums and steam mops, and the innovative line of Ninja® kitchen appliances. Shark® and Ninja® are two of several house-care brands developed by SharkNinja Operating LLC, a pioneer in small household appliances and cleaning solutions that fit the lifestyles of busy people. The company’s products are widely distributed through...
Automation
Scale of IT capacity planning tools that balance cost and risk
Article

Comparing Different Methods for Calculating Health and Risk

By Per Bauer on Fri, 02/08/2019
How do you calculate IT health and risk? There are different methods you can use, depending on your needs. The most common methods for determining IT infrastructure health are: Threshold comparison Enhanced threshold comparison Event detection Variation from normal Allocation comparison Queuing theory for health On the other hand, the most common methods for calculating IT...
Automation
Article

A Roadmap for Consolidation

Mon, 02/04/2019
There are five key steps when planning a consolidation strategy. Considerations for each step are outlined below.
Automation
Guide

Getting Started with Intermapper Flows

This quick 4-minute video and guide walks you through how to install and set up Intermapper Flows for powerful bandwidth monitoring and network traffic analysis.
Monitoring
Datasheet

Intermapper Flows

Intermapper Flows is a tightly integrated component of Intermapper’s network monitoring, mapping, and alerting suite of tools.
Monitoring
Datasheet

Intermapper Remote Access

Intermapper Remote Access extends the reach of Intermapper by giving you and your staff access to maps, submaps, and configuration options, regardless of your location.
Monitoring
Blog

How to Get Started with NIST 800-171 Compliance

By Kevin Jackson on Fri, 09/22/2017
Are you ready to report your NIST 800-171 compliance status by the end of the year? If you do business with the federal government, you need to comply with SP NIST 800-171 by the end of the year. Now is the time to implement your compliance plan.
Automation
Infrastructure and Data Protection
Compliance
Monitoring
Network Automation
Case Study

How Peoples Telephone Reboots Equipment Instantly with Network Monitoring & Automation

What if you could reduce an eight-hour outage… to no time at all? That’s exactly what Peoples Telephone Cooperative did. Faced with sudden equipment failures, they started monitoring their network… then went one step further to automatically fix the outages. Now this savvy telecommunications service provider saves countless man hours, makes sure technicians get a full night’s sleep every night,...
Automation
Monitoring
system performance management
Blog

Performance Management

By Per Bauer on Sat, 07/22/2017
What is Performance Management? IT performance management is responsible for everyday aspects of capacity management, like monitoring performance and resources, planning changes to make efficient use of resources, analyzing performance, and reporting back to the business. Now more than ever, your company’s bottom line rests on your ability to provide 24/7...
Automation
Capacity Planning for IT Managers
Blog

IT Maturity

By Per Bauer on Fri, 06/16/2017
What are your optimization goals? An optimization initiative is typically triggered by one of the drivers listed below and the focus is dictated by your overall business objectives. But singlehandedly focusing on one objective may negatively impact your capabilities in the other areas. This can reduce the overall service quality and offer limited to no real value. In order to achieve concurrent...
Automation
How to go from simple to strategic capacity management
Blog

How to Go from Simple to Strategic Capacity Management

By Per Bauer on Fri, 03/17/2017
Capacity Management Strategies If IT was like a restaurant…then capacity management should be like the restaurant manager (aka Maître D’). Unfortunately, too many organizations are using capacity management as the clean-up department. When something goes wrong, capacity management fixes it. And while that used to work, that’s not the best...
Automation
Capacity Planning for IT Managers
Blog

Capacity Planning

By Per Bauer on Tue, 03/14/2017
Have you ever experienced an online service outage? It’s like losing half your physical locations without any warning. Downtime is a huge problem. It stops your revenue stream. It compromises customer loyalty. It damages your brand’s reputation. And it wastes hours and IT resources to fix the problem—when it shouldn’t have been a problem to begin with. Isn’t it about time you prevented downtime?...
Automation