On-Demand Webinar
8 Items to Consider When Switching ERPs
By Tim Dunn
This webinar with HarrisData and Fortra covers the eight questions to consider when you switch enterprise resource planning (ERP) systems.
Blog
What is an Electronic Document Management System (EDMS) and Why Do I Need One?
By Greg J. Schmidt on Thu, 06/14/2018
An EDMS (electronic document management system) provides a way to capture, manage, and retrieve your documents. Learn why it's time to get one.
Datasheet
Webdocs for AP
Webdocs streamlines invoice processing by capturing invoices electronically and routing them through every step of your accounts payable (AP) workflow.
Blog
Next Steps for Replacing IBM Content Manager
By Greg J. Schmidt on Fri, 01/19/2018
You know you need to replace IBM Content Manager. But you don’t know where to start…
Blog
Performance Management
By Per Bauer on Sat, 07/22/2017
What is Performance Management?
IT performance management is responsible for everyday aspects of capacity management, like monitoring performance and resources, planning changes to make efficient use of resources, analyzing performance, and reporting back to the business.
Now more than ever, your company’s bottom line rests on your ability to provide 24/7...
Blog
IT Maturity
By Per Bauer on Fri, 06/16/2017
What are your optimization goals?
An optimization initiative is typically triggered by one of the drivers listed below and the focus is dictated by your overall business objectives. But singlehandedly focusing on one objective may negatively impact your capabilities in the other areas. This can reduce the overall service quality and offer limited to no real value. In order to achieve concurrent...
On-Demand Webinar
Getting Started with Document Management: The Right Plan
Getting started with document management doesn’t need to be complicated. Make it easy—watch this on-demand webinar.
Blog
How to Go from Simple to Strategic Capacity Management
By Per Bauer on Fri, 03/17/2017
Capacity Management Strategies
If IT was like a restaurant…then capacity management should be like the restaurant manager (aka Maître D’).
Unfortunately, too many organizations are using capacity management as the clean-up department. When something goes wrong, capacity management fixes it. And while that used to work, that’s not the best...
Blog
Capacity Planning
By Per Bauer on Tue, 03/14/2017
Have you ever experienced an online service outage? It’s like losing half your physical locations without any warning.
Downtime is a huge problem. It stops your revenue stream. It compromises customer loyalty. It damages your brand’s reputation. And it wastes hours and IT resources to fix the problem—when it shouldn’t have been a problem to begin with.
Isn’t it about time you prevented downtime?...
Blog
How to Choose a Capacity Planning Tool
By Per Bauer on Tue, 02/28/2017
Looking for a capacity planning tool? Find out how to choose a tool that will be the most accurate.
Case Study
Appvion Improves Customer Satisfaction with a Digital Document Repository
Appvion, Inc. manufactures paper—thermal, carbonless, security, inkjet, digital specialty and colored papers. But this Appleton, Wisconsin-based company had a problem when it came to digital documents in their customer web portal. Their existing system just wasn’t up to snuff. It was time to make a change.
...
Blog
The Problem with AFP Forms…
Wed, 01/25/2017
What’s wrong with AFP forms? And is it really time to replace them? Find out.
Case Study
Major Steel Supplier Strikes Gold with a Document and Forms Management Solution and Superb Support
Paperwork and steel go hand-in-hand for one major steel supplier (MSS) with locations across North America. Every piece of steel they ship includes paperwork assuring customers of the quality of the product they’re receiving.But MSS had a problem: their processes were keeping them from meeting customer expectations. It was time to make a change.The Paperwork ProblemPre-printed forms and Dot matrix...
Blog
3 Easy Steps to Kickstart Your Electronic Document Management Journey
By Greg J. Schmidt on Mon, 11/14/2016
Not sure where to begin with electronic document management? Start here. Take three easy steps and make document management simple again.
Blog
What Should I Expect in a Document Management Implementation?
By Greg J. Schmidt on Mon, 10/10/2016
Document management implementations aren’t “one size fits all.” But successful implementations do have one thing in common…
Blog
IT Risk Mitigation
By Per Bauer on Thu, 09/01/2016
It's a brave new world for IT. And it often seems impossible to predict future demand and guard against performance risks.
You have mountains of data, scalable cloud infrastructures, and a complex web of IT environments. It's complicated, to say the least.
And it's matched by skyrocketing consumer demand for and reliance on online services.
Bottom line: outages are more dangerous to a company...