Case Study
RPA Transforms Ricoh Italia from Traditional Call Center to Omni-Channel Service Center
Ricoh is empowering digital workplaces by using innovative technologies and services enabling individuals to work smarter. All around the world, the company drives innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, and communication services. Ricoh Italia has a very strong presence in the Italian market. Its headquarters are in...
Datasheet
Enterprise Console
View alerts generated on IBM i, AIX/VIOS, Linux, and Windows servers on a single, modern, centralized, graphical console. Plus, use Enterprise Console to receive SNMP traps from devices and software—both Fortra software and tools from other vendors.
Simplify Enterprise Management
Enterprise Console provides a real-time focal point for your IT infrastructure monitoring regardless of host...
Case Study
RPA Success Stories in Banking: Carter Bank & Trust Achieves 3,800% ROI with Automate
Carter Bank & Trust is a state-chartered community bank in Martinsville, Va. The company operates more than 100 branches in Virginia and North Carolina and has 1,000 employees.
Watch the video to get a snapshot of this RPA success story in banking and read on for more details.
...
Datasheet
Automate for Webdocs
Using Automate with Webdocs allows your organization to streamline your workflows and truly abandon paper.
Case Study
Financial Services Firm Credits Automate with Saving 400 Hours per Month
Background
Providing backend financial services to hundreds of credit unions is an IT-intensive job. For Florida-based PSCU Financial Services, it requires hours of repetitive tasks ranging from monitoring client websites for availability assurance to migrating files from a variety of sources to a central location for client retrieval. Managers in several PSCU departments have turned to Automate...
Case Study
Baptist Health South Florida Streamlines Claims Processing with Automate
Background
Baptist Health is South Florida's largest not-for-profit health care organization, encompassing seven major medical facilities and a number of outpatient centers. They utilize a health information system provided by Siemens called INVISION, and a claims management system from NDC Health called ePREMIS.
The Challenge
Effective claims processing and management is the name of the game...
Datasheet
SharePoint Administration with Automate
Automate extends the value of SharePoint across the enterprise by allowing organizations to integrate SharePoint with disparate applications across their network through the creation of simple drag-and-drop tasks.
Datasheet
Automate Excel Tasks
Automate can drastically reduce the time required to complete an entire Excel process, while also eliminating errors.
Datasheet
Advanced Reporting Suite
Advanced Reporting Suite eliminates the time-consuming, manual processes that are traditionally required to generate performance reports that prove adherence to service-level agreements (SLAs) and also flags any issues so that they can be quickly resolved.
By simply ticking a box, unique SLA tags can be used to produce customized reports that enable managed service providers (MSPs) to quickly and...
Case Study
Fortra and Rg19/Load Make Managed IT Easier for Seco Tools
Based in Fagersta, Sweden, Seco Tools AB is one of the world’s largest providers of comprehensive metal cutting solutions for milling, stationary tools, hole-making, and tooling equipment. Seco partners with nearby Rg19/
Load, a managed service provider (MSP), for advanced server monitoring solutions that enable fast response to issues that could disrupt business.
The Challenge
Fast...
Datasheet
Network Server Suite
Network Server Suite provides comprehensive monitoring and automation for Windows, AIX/VIOS, and Linux servers and SNMP devices.
Case Study
Concrete Producer Keeps Trucks Rolling by Automate-ing Event Log Monitoring
Background
With more than 400 ready-mix concrete trucks on the street at any given time, St. Marys Canada Building Materials (CBM) relies heavily on real-time data transmitted from those vehicles to its fleet management software to meet customers' construction schedules. The company uses Automate, the robotic process automation (RPA) solution from Fortra, to help maintain the data flow by...
Case Study
Single Source Keeps Staff Small and Business Running Smoothly with Automate
Background
Single Source is a large-volume provider of dry, refrigerated, frozen, grocery, paper, and chemical products for institutional commissaries, primarily correction institutions. The company processes and ships approximately 250 million pounds of food each year, nationwide, and they do it all with only 22 employees.
As a small business with a high volume of orders to process and ship,...
Datasheet
MQ Manager
MQ Manager continuously and automatically monitors the seven key components of IBM MQ in order to ensure the flow of data is not disrupted, prevent costly downtime, free up IT resources and reduce operational cost.
Datasheet
Automate Schedule: SAP Background Processing Integration
Automate Schedule's SAP-certified interface allows you to schedule real-time, event-driven SAP tasks in response to critical business events—and do it using a central interface, on any web browser, from anywhere.
Datasheet
Automate for Intermapper
Combine the power of Intermapper alerts and Automate scripts to implement manual activities for you.
Datasheet
Intermapper Remote Access
Intermapper Remote Access extends the reach of Intermapper by giving you and your staff access to maps, submaps, and configuration options, regardless of your location.
Case Study
How Peoples Telephone Reboots Equipment Instantly with Network Monitoring & Automation
What if you could reduce an eight-hour outage… to no time at all?
That’s exactly what Peoples Telephone Cooperative did. Faced with sudden equipment failures, they started monitoring their network… then went one step further to automatically fix the outages. Now this savvy telecommunications service provider saves countless man hours, makes sure technicians get a full night’s sleep every night,...