Resources

Article

All About Alert Intelligence

Thanks to intelligent filtering, the Alert Intelligence feature included in IBM i Server Suite improves the quality of IBM i alerts while reducing the quantity, providing increased application availability and system uptime.
Case Study

Alaska Communications Reaches New Heights with Network Monitoring from Intermapper

Alaska Communications is an internet service provider (ISP) supporting communications infrastructure in Alaska. Their team provides critical network services to customers—oftentimes, in remote locations. The company was in the midst of developing plans for a new site—one which was located on a mountaintop. With this remote site, they knew they were in for an uphill battle regarding maintenance and...
Article

Mobile NOW for Robot Network

The web interface for Robot Network is a browser-based tool that uses Fortra Insite to help you access system performance data for your network of IBM i systems from any laptop, tablet, or smartphone. You can also work in the Robot Network Status Center to see and respond to messages and other events that have been escalated to the Robot Network host system.
Article

Mobile Dashboards for IBM i Monitoring

Robot Console leverages the power of Fortra' dashboards containing browser access! Mobile-friendly dashboards allow you to combine key message summary and resource status data into a single, intuitive view. Read on to learn more.
Datasheet

Halcyon for Managed Service Providers

Fortra Takes Your Managed Services to the Next Level In today’s economy, managed service providers try to get by with what they have, but that doesn’t mean that there isn’t something better out there. Whether you host your customers’ systems in your data center or provide remote monitoring or cloud-based services, Fortra has a technical solution and a commercial model to suit your business. ...
Article

Two-Way Message Response with Robot

You have the afternoon off—but not the responsibility of monitoring your system for issues. This includes responding to application and system messages as they occur on your production IBM i jobs. You don’t want to carry your laptop around just in case you need to VPN back to answer a message that is waiting on your month-end process. What option do you have?
Datasheet

Robot Alert

Robot Alert sends and receives email, text, and SNMP messages in reaction to IBM i events.
Datasheet

Advanced Reporting Suite

Advanced Reporting Suite eliminates the time-consuming, manual processes that are traditionally required to generate performance reports that prove adherence to service-level agreements (SLAs) and also flags any issues so that they can be quickly resolved. By simply ticking a box, unique SLA tags can be used to produce customized reports that enable managed service providers (MSPs) to quickly and...
Case Study

Fortra and Rg19/Load Make Managed IT Easier for Seco Tools

Based in Fagersta, Sweden, Seco Tools AB is one of the world’s largest providers of comprehensive metal cutting solutions for milling, stationary tools, hole-making, and tooling equipment. Seco partners with nearby Rg19/ Load, a managed service provider (MSP), for advanced server monitoring solutions that enable fast response to issues that could disrupt business. The Challenge Fast...
Article

The Many Ways Robot Supports SNMP

Many devices send status updates using SNMP or simple network management protocol. Make sure you’re getting the message. Read on to see how Robot supports SNMP.
Article

Message Received?

When was the last time you reviewed your Robot Console message automation? If you’re out of practice, let’s take a look at what you can do to maximize your message automation and reports.
Datasheet

MQ Manager

MQ Manager continuously and automatically monitors the seven key components of IBM MQ in order to ensure the flow of data is not disrupted, prevent costly downtime, free up IT resources and reduce operational cost.
Guide

Getting Started with Intermapper Flows

This quick 4-minute video and guide walks you through how to install and set up Intermapper Flows for powerful bandwidth monitoring and network traffic analysis.