Resources

Case Study

Fortra Speeds and Simplifies Hotel Check-In at Borgata

A primary requirement for a signature-capture application is to reliably attach signatures to the document that was signed. Otherwise, guests’ signatures may be applied to contracts that they had not agreed to. The hotel’s old signature application kept signatures with the associated documents, but the process was clumsy.
Case Study

Fortra Software Gives AAA Carolinas a Life

With more than 800 employees, AAA Carolinas is one of the largest affiliates in the AAA organization. The company is headquartered in Charlotte but has 34 offices in the Carolinas and works with independent insurance carriers and agents in both states. AAA Carolinas’ insurance division’s document management process was slow, inefficient and costly. Agency underwriters and administrative staff manually processed, routed and filed hundreds of claims, reports, applications and files daily.
Guide

How to Manage IT Resource Consumption

At an application level with Vityl Capacity Management In this guide, John Miecielica of Metavante, provides a step-by-step example showing how he uses Vityl Capacity Management to analyze IT resource consumption at an application level. This key capability is especially important in today’s environments where multiple applications run on a server or multiple servers might be required to...
Guide

Commercial Clusters and Scalability

In this paper we present an introductory analysis of throughput scalability for update intensive workloads (such as measured by the TPC-C or TPC-W benchmarks) and how that scaling is limited by serialization effects in the software-hardware combination that comprises any platform.
Guide

UNIX Load Average Part 1: How It Works

In this online article Dr. Gunther digs down into the UNIX kernel to find out how load averages (the “LA Triplets”) are calculated and how appropriate they are as capacity planning metrics.
Guide

UNIX Load Average: Reweighed

This is an unexpected Part 3 to the discussion about the UNIX load average metric answering the question of where the weight factor comes from.
Guide

The “LA Triplets” Quiz

This is a little quiz to test your understanding of the triplet of numbers that appear in the UNIX® load average (LA) performance metric.